A highly experienced travel industry executive, with a 34 year track record of achievement at C-suite and Board level, at iconic sector leading companies. Strategies for growth and transformation have been defined and successfully implemented both globally and locally; often in "troubleshooting" roles. Internal structures have been re-engineered to address the external market.
She has a track record of more than 20 years of ensuring customer success, driving effectiveness & simplicity and building winning teams. She successfully built and exited from two startups and has demonstrated her leadership capabilities through diverse assignments, in starting up operations & building teams, to a rapid growth and fast changing environment, to turn around and transformation.
Travel Industry Analyst
Chetan Kapoor has a deep understanding of the the travel and tourism business. A journalist-turned-analyst, Chetan is a highly sought after speaker and an authority on global travel trends. Over the last decade, Chetan has interviewed several founders and CEOs of leading travel companies, authored industry reports on the digital travel trends, global online travel agency landscape, travel behavior, and analyzed funding & product evolution among travel startups.
Chetan is also a Senior Research Analyst at Phocuswright, a renowned travel industry research firm. In 2017, Chetan co-founded VIDEC to engage with the travel and tourism industry across market entry and expansion strategies, data analysis, corporate development and more..
Planning & Strategy
Dynamic and motivated Leadership Executive excelling in the planning, development and implementation of ideas with rigorous quality control measures.
Recognized for creative ideas, resulting in innovative solutions. Strong internal drive on improving efficiency, productivity and organizational consistency.
Business Alliances & Network
A skilled project manager, with specialist experience in localizing global projects Key strengths involve gathering and decomposing business requirements and developing actionable plans with clear focus on local dependencies. Strong experience and skill in engaging local and international stakeholders and managing expectations. Advanced insight and expertise in the travel industry.